Find out why we're Perth's #1 rated property management team.
★ ★ ★ ★ ★
4.99 / 5 Stars From Hundreds
Of Happy Property Owners!
* We don't deliver on ANY of our 9 service guarantees?
You get a FREE month of management!
"Blackburne has been managing my property for 5 years now and I couldn't be happier. Always on top of any issue and more importantly my property is perfect condition!"
- Jorge Marrufo Del Toro
★ ★ ★ ★ ★
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
4.99 / 5 Stars From Hundreds Of Happy Property Owners!
* We don't deliver on ANY of our 9 service guarantees?
You receive a FREE month of management!
"Blackburne has been managing my property for 5 years now and I couldn't be happier. Always on top of any issue, more importantly my property is perfect condition!"
Jorge Marrufo Del Toro
★ ★ ★ ★ ★
VERIFIED GOOGLE REVIEW
Find out why we're Perth's #1 rated property management team.
Loved by 1,000+ Perth Property Owners
Loved by 1,000+ Perth Property Owners
As Perth's top-rated leasing agents for 20+ years, we've developed a unique approach to delivering market leading service - guaranteed & in writing!
How do we do it?
We Offer 9 Unique Service Guarantees:
WRITTEN GUARANTEE #1
WRITTEN GUARANTEE #2
WRITTEN GUARANTEE #3
WRITTEN GUARANTEE #4
WRITTEN GUARANTEE #5
WRITTEN GUARANTEE #6
WRITTEN GUARANTEE #7
WRITTEN GUARANTEE #8
WRITTEN GUARANTEE #9
Best of all?
We offer 100% transparent and highly competitive fees designed to maximise your rental property returns! ✨
Experience the Blackburne difference:
* We don't deliver on ANY of our 9 service guarantees?
You receive a FREE month of management!
After 20+ years as Perth's leading property managers, one of our greatest strengths is our MASSIVE tenant database and comprehensive Tenant Matching System. This ensures our clients get the highest-quality tenants while minimising vacancy.
A client favourite – we offer 24 hour response times GUARANTEED – written into our contract! Along with 8 other unique promises, which if we don't fulfill, you receive a FREE MONTH of property mangement! It's just one way we offer the ultimate in peace of mind.
No surprises or hidden fees. Just good old fashioned hard work and commitment to excellent service. With Blackburne, you get more than what you pay for – competitive fees backed by the highest-quality service in the market – guaranteed.
Unlike typical property managers who are run off their feet and juggling a million things at once (like ignoring your phone call) – we have specialised teams working on specific aspects of the business. You'll have experts in each area of leasing, compliance and tenant support – always available to offer you support!
From Quarterly Property "Health Checks" (ensuring tenants take care of your property), to regular Market Rent-Check Reviews, to advice on staging and more! We love helping our clients maximise their Return On Investment by offering strategic professional advice at each step of the journey.
You'll have access to our Online Owner Portal with all your financial and compliance information available at your fingertips. We offer an online platform plus mobile app to facilitate maintenance requests (from yourself or tenants) – which gives you complete transparency – to review quotes, notes, comments, photos + videos. To make everything extra easy we operate through email or SMS or telephone, as you prefer.
Happy tenants stay longer and treat your property with more care. So we've designed a range of strategies to keep your tenants happy. For example, self-help guides to resolve minor maintenance requests, automatic tenant updates on maintentance requests, and much more! Have a read of our Google Reviews below – we promise you've never read such glowing tenant feedback for property managers!
There's one thing we can guarantee – you'll NEVER be frustrated by being unable to reach us! Should we fail to get back to you within one business day (from a call, SMS or email), you won't be charged for a month of property management!
Curious about our other 8 written service guarantees? Click here to read more.
AVERAGE 4.99 STAR RATING FROM 250+ REVIEWS!
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Tiahn is our property manager and she is amazing!! We have had a few property managers throughout the years and she's just the best. Super responsive, professional, knowledgeable and efficient. Would highly recommend to any property owners / tenants!"
- Lisa Yau
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"My property manager Tiahn is the best. Stress-free investment dealing with her. Her and the team respond quickly, always have my documents in a timely matter & assist with any questions I have. So far it’s been a great experience"
- Elisha Atherton
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Our Property Manager Tiahn, is a dream to work with, she is such a professional and so very helpful and with every query we have sent her, she always comes back promptly and efficiently. We recommend Tiahn Blackburn as an efficient Property Manager"
- Leanna Thorpe
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"My wife and I are very happy with the services provided by Blackburne, especially Tiahn. From the beginning of our contract, she was always helpful and communicative, leaving us with no doubts. We highly recommend her work. Thanks!"
- Ramon Vilas Boas
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Tiahn Elliott is a very kind and good property manger. She is always respectful to me and helps me a lot. I have asked many questions because of my ignorance of the real estate market, but she always answers to my questions in a timely manner. I can live a life without worries thanks to her continuous support."
- Ryo Hoshi
* In case you're wondering, this is our famous Tiahn!
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Tiahn has been our property manager at Blackburne for almost a year now and dealing with her has been nothing but a pleasure. Always polite, friendly, professional and, most of all helpful she always gets the job done with little fuss. No query or request for assistance is ever overlooked and is always followed up promptly with and email for record keeping and consistency and, Tiahn never gives up until the job is done or query resolved."
- Arthur Ingram
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Tiahn (my property manager) from Blackburn has been nothing short of extraordinary. Tiahn is prompt, reliable and provides a fantastic service. Tiahn always goes above and beyond and no task is ever left unattended and she has managed my property with no task too big or too small. She has constantly kept me in the loop on any at hand matters. Would highly recommend Tiahn."
- Matthew Lawson-Smith
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"We would like to commend Property Manager - Tiahn Elliott for her professionalism in the rental of our property. Tiahn was always pleasant, helpful and sincere, never pushy.Tiahn was always available to us and the lines of communication were always open. Everything we have asked for has been done quickly and we have always been made to feel like a priority. She found us a wonderful tenant and kept all the parties very informed of everything. We have, and would recommend Tiahn absolutely best Property Manager to anyone considering renting their home/apartment."
- Adrianna Jaros
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"My father and I cannot thank Blackburne enough in helping us get 3 properties in just over 1 year. Paige in particular has been a tremendous help in pretty much everything property related. From recommending suburbs and strategies, viewing and negotiating, settlement and renting out, renovations and repairs you name it, she can do it. Now we have a million dollar+ property portfolio."
- Javed Hafiz
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Miles and Luisa completed the end of tenant lease, then the process of finding a new tenant very professionally, communicating very thoroughly during this process. I was kept well informed which made the whole experience streamlined and positive. Thank you very much for your efforts"
- Raymond Holt
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Blackburne has managed our two rental properties since we purchased them 12 and 6 years ago. Our property manager, Indya Golding has been extremely helpful in chasing everything up and promptly communicating with us every step of the way.
Good communication is the most important thing to us in terms of rental property management and she has been fantastic in this regard."
- Scott McMillan
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"This by far has been my best experience with a property manager. Dana has been a legend, going out of her way to look at tenants interest and sorting out our concerns in a timely manner. Overall we would be happy to do business with them again!!"
- Samir Deshmukh
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Miles Barker and Luisa Mandaran have provided an exemplary service for all phases of the rental lifecycle, including property manangement, lease management, end-of-tenancy process and also new business development. I would highly recommend them and the team at Blackburne!"
- Tony Ursich
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Blackburne Property Group and in particular Dana & Rachel were amazing. Fast service, quick responses, pleasant, professional and probably the best experience we have had. I highly recommend these guys for your property management as a tenant or an owner."
- Nic Tynan
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"The level of service from my PM Miles has been exceptional, all communication has been prompt, clear and effective. Miles is proactive in managing both the tenant and the property itself. Would highly recommend Miles, his professionalism and personal manner are a credit to the Blackburne team."
- Benjamin Pearse
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Blackburne has been administering my property for about 5 years now and I couldn't be happier. They are always on top of any issue and more importantly my property is in perfect condition."
- Jorge Marrufo del Toro
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"The Blackburne team have managed my investment property for well over 15 years now. I live in NSW and so rely on them heavily. They have been fantastic. The team are responsive, proactive and definitely have their finger on the pulse of the market. Go team!!!"
- Simone S
(HAVE YOU EVER SEEN REVIEWS LIKE THIS FOR RENTAL MANAGERS?)
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"My partner and I are first-time renters in Australia and, coming from the UK, we are new to a lot of the processes and terminology. Rachael has been a great help and totally accommodating to any questions we have. I don’t think renting for the first time would be quite so straightforward without having access to a super helpful Property Manager like Rachael."
- Helen Fleming
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"My wife and I are very happy with the services provided by Blackburne, especially Tiahn. From the beginning of our contract, she was always helpful and communicative, leaving us with no doubts. We highly recommend her work. Thanks!"
- Ramon Vilas Boas
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Spectacular handling all throughout my tenancy and such attentive care during the move in/out. Special thanks to Tiahn Elliot as she attended to issues immediately and was professionally kind. Felt peace of mind under her management. Highly recommend!"
- Caroline Nguyen
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"I rented through blackburne real estate for three years always very helpful the small issues I had were dealt with immediately great team I dealt with Miles Baker when I left the property brilliant and very easy to deal with."
- Conor Newell
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"Would 100% recommend Blackburne Property Management, they have been incredible to rent with making my move nice, smooth and easy! They been amazing!! Diligent, friendly and always responds to my queries quickly, efficiently and with care! Couldn’t recommend enough! 😊"
- Laura Massey
VERIFIED GOOGLE REVIEW
★ ★ ★ ★ ★
"As a tenant, I completely recommend Blackburne. The whole online application process was simple and efficient. The whole process from finding a premises to moving in, has been fantastic and pain-free. I honestly cannot recommend Blackburne enough."
- Evan Cunningham-Dunlop
"Let us show you why landlords rate us Perth's #1 property management team."
"Experience our top-rated service, backed by our industry-leading service guarantees!"
— Giselle Nash-Smith
Vigorous Training & Development.
Proven Across 20+ Years.
Online Owner & Tenant Portals.
High-Quality Tenant Database.
It's Why We're Google's Top-Rated Property Management Team In Perth.
Tiana Bignell
Senior Manager & Team Leader
VERIFIED GOOGLE REVIEW
"I’m lucky to have Tiana Bignell as my property manager, given she has been exceptionally attentive, knowledgeable, and helpful - I have absolute confidence that the property is being well cared for."
- Evan Cunningham-Dunlop
★ ★ ★ ★ ★
Giselle Nash-Smith
Business Development Manager
VERIFIED GOOGLE REVIEW
"3 months ago I had an excellent experience with Blackburne while leasing and then selling my apartment. They made everything so easy and smooth. The team managed the sale like a breeze and got me a great deal. Couldn't be happier with their service. Highly recommend Blackburne!"
- Wayne Xia
★ ★ ★ ★ ★
Georgia Bradock
Assistant Property Manager
VERIFIED GOOGLE REVIEW
"Rachael and Giorgia provide fantastic service managing all tenants. Any concerns have been addressed promptly and in the upmost professional manner and make the process very easy and streamline for me as a property owner."
- Rosie P
★ ★ ★ ★ ★
Dana Cirulis
Leasing Executive
VERIFIED GOOGLE REVIEW
"This is the second time that I’ve rented a property with Blackburne Property Group and whilst I’ve had great property managers before, Dana is a cut above. She’s timely in her replies and always friendly and helpful. She’s a delight to work with!"
- Aliza Penheiro
★ ★ ★ ★ ★
Bree Willison
Support Leader
VERIFIED GOOGLE REVIEW
"Bree is an excellent property manager. Great attention to detail and empathy. I would highly recommend her as a property manager."
- Carlo Calleri
★ ★ ★ ★ ★
Miles Baker
Property Manager
"I highly recommend Miles as a property manager. He is incredibly responsive, always addressing any concerns, he goes above and beyond. I wholeheartedly recommend Blackburne to anyone in search of a reliable and top-notch property management service."
- Prithviraj Bhatia
★ ★ ★ ★ ★
Tiahn Elliott
Property Manager
VERIFIED GOOGLE REVIEW
"Thank you to Tiahn Elliott for being such a highly competent, proactive and professional property manager!
She has a high attention to detail and has made a lot of effort to ensure a smooth transition to Blackburne Property Management."
- Daniel Petropulos
★ ★ ★ ★ ★
Indya Golding
Property Manager
VERIFIED GOOGLE REVIEW
"Our new property manager, Indya Golding has been extremely helpful in chasing everything, every step of the way. Communication is the most important thing to us in terms of rental property management and she has been fantastic in this regard."
- Scott McMillan
★ ★ ★ ★ ★
Rachael Stirling
Property Manager
VERIFIED GOOGLE REVIEW
"I could not recommend this incredible company anymore! Especially my property manager Rachael Stirling, she is an absolute perfectionist at her role! Always making sure my experience with Blackburne is the best it could possibly be."
- Maddy Hendry
★ ★ ★ ★ ★
ANSWERS TO YOUR RENTAL PROPERTY MANAGEMENT QUESTIONS
A: Understanding the importance of cost-efficiency for property owners, our team of dedicated leasing agents at Blackburne offers a transparent and competitive fee structure designed to meet the unique requirements of your property. We ensure you get value for your investment with comprehensive services, including tenant screening, property upkeep, and financial oversight by our skilled leasing agents. For precise cost details tailored to your property, we encourage obtaining a free quote from our leasing agents.
A: Leveraging the expertise of our leasing agents at Blackburne, we deploy targeted strategies to boost your rental income significantly. Our leasing agents specialise in advanced marketing techniques and stringent tenant selection to minimise vacancies and maximise returns. With a focus on property maintenance and tenant relations, our leasing agents work diligently to not just maintain, but enhance your property's profitability. Discover how our leasing agents can elevate your rental income by requesting a free quote.
A: Our leasing agents offer a broad spectrum of rental property management services, ensuring comprehensive coverage from rent collection to maintenance and legal compliance. Entrusting your property to our leasing agents means receiving all-encompassing management solutions that free you to focus on other priorities. For an in-depth overview of the bespoke services our leasing agents can provide for your property, a free quote request is the best next step.
A: Common maintenance concerns for rental properties, such as plumbing, electrical, and wear and tear issues, are well within the radar of our experienced leasing agents. Regular maintenance assessments conducted by our leasing agents are key to promptly identifying and resolving such issues, ensuring the safety of tenants and the integrity of your property. Our leasing agents offer extensive maintenance services designed to mitigate costly repairs and prolong the durability of your property's features.
A: Our leasing agents at Blackburne advocate for regular and proactive maintenance to keep rental properties in prime condition. We recommend engaging in periodic inspections, conducted quarterly by our leasing agents, to identify and address any arising issues promptly. This strategy not only preserves the property’s quality but also boosts tenant satisfaction, which can lead to extended lease terms and lower turnover rates.
A: Blackburne's leasing agents advise a holistic approach to tenant management, encompassing thorough tenant screening, efficient rent collection practices, and swift maintenance responses. We also emphasize the importance of effective communication channels to facilitate smooth interactions between landlords and tenants. Our leasing agents employ tools and strategies that streamline the management process, ensuring satisfaction on both ends and fostering a positive leasing environment.
A: Addressing tenant complaints with effectiveness and efficiency is a priority for our leasing agents at Blackburne. Our method includes actively listening to tenant grievances, promptly identifying the root causes, and implementing fast and effective solutions. By maintaining open and responsive communication lines, our leasing agents ensure that tenant issues are resolved promptly, preserving tenant satisfaction and maintaining the high standards of the property.
A: At Blackburne, our leasing agents employ a proactive strategy towards maintenance to prevent and swiftly address tenant complaints. Regular property inspections, investment in high-quality repair materials, and quick responses to maintenance requests are part of our best practices. Our leasing agents also keep comprehensive records of all maintenance activities, ensuring the property's durability and attractiveness to both current and prospective tenants.
A: Consistent with Blackburne's commitment to maintaining property excellence, our leasing agents conduct thorough inspections every three months. These regular checks are essential for promptly spotting and rectifying any maintenance needs, thus averting larger issues down the line and guaranteeing both tenant safety and contentment.
A: Typical maintenance challenges in rental properties include plumbing complications, electrical problems, and general wear and tear. Blackburne's leasing agents tackle these issues head-on with a preventive approach, incorporating routine inspections and timely repairs. We recommend setting up periodic maintenance reviews to catch and address potential problems early on. For a customized maintenance strategy that fits your property, our leasing agents are ready to provide a free quote.
A: To ensure your rental property remains attractive to both current and potential tenants, working with leasing agents can provide a competitive edge. Blackburne's Leasing Agents specialize in keeping properties appealing through regular updates, quality maintenance, and swift attention to tenant needs. They can advise on interior enhancements, effective tenant communication strategies, and more. For personalized recommendations on boosting your property's appeal with the help of leasing agents, consider requesting a free quote from our team.
A: Staying abreast of the latest property market trends and rental standards is vital for maximizing your investment's potential, and leasing agents play a key role in this process. Blackburne's leasing agents offer invaluable insights and advice on adapting to market changes, ensuring your property meets current standards and expectations. Engaging with leasing agents for up-to-date market intelligence is a strategic move to make informed decisions. To tap into this expertise, obtaining a free quote can be your first step.
A: Effective rental property marketing in today’s digital age involves a multifaceted approach. High-quality photography is crucial for showcasing your property's best features online. Utilising social media and online rental platforms can significantly increase your property’s visibility. At Blackburne, we also recommend targeting your advertising to reach the ideal tenant demographic, ensuring your property appeals to the right audience. We also maintain a database of over 170,000 local tenants which can speed up the process of attracting the right tentants.
A: Leasing agents are instrumental in maintaining your rental property's market competitiveness. They conduct regular property evaluations to recommend upgrades and improvements, such as updating fixtures or enhancing outdoor spaces, keeping your property aligned with market demands. With expertise in local rental trends and tenant preferences, leasing agents can guide appropriate pricing and improvements. Furthermore, soliciting regular tenant feedback through leasing agents can pinpoint further enhancements, ensuring your property continues to attract and retain tenants. For strategic advice on staying competitive, consider engaging with Blackburne's leasing agents.
A: Navigating the legal aspects of rental property management is complex, and leasing agents provide essential guidance to ensure compliance with landlord-tenant laws, safety regulations, and tenant rights. Regular legal reviews conducted by leasing agents can help keep your agreements and practices up-to-date, mitigating risks. Blackburne's leasing agents offer support in understanding and implementing these legal requirements, protecting both your investment and your peace of mind. For comprehensive legal guidance tailored to rental property management, leveraging the expertise of leasing agents is advisable.
A: Leasing agents play a pivotal role in managing tenant relationships effectively, fostering long-term tenancy and satisfaction. They ensure prompt responses to maintenance requests, maintain clear and open communication, and handle tenant concerns with respect and professionalism. Leasing agents can also conduct regular tenant surveys and feedback sessions to gauge satisfaction and expectations. By keeping tenants informed about property updates and fostering a community feel, leasing agents help balance professional boundaries with a personal touch, creating a positive and engaging living environment.
A: Leasing agents are skilled in employing strategies to optimise rental income while maintaining fairness for tenants. They perform regular market analyses to set competitive and fair rental prices in line with current trends. Offering additional amenities or services, as suggested by leasing agents, can justify higher rents and enhance tenant satisfaction. Leasing agents recommend and implement gradual rent increases to avoid tenant dissatisfaction, ensuring any changes in rent are communicated effectively and considerately.
A: Leasing agents ensure rental property safety and compliance through regular inspections, adherence to up-to-date housing regulations, and prompt attention to safety hazards. They establish routine maintenance schedules to prevent issues and maintain a thorough understanding of health and safety laws, as well as building codes. Leasing agents often engage in regular training or consultations with property management experts to keep properties safe, compliant, and up to standards, thereby protecting both tenants and landlords.
A: When selecting a leasing agent or property management company, important factors include their market experience, range of services, transparency in pricing, and proficiency in tenant communication. It's essential to choose a company like Blackburne, which has a proven track record in the local rental market and offers comprehensive management services that cover maintenance, tenant relations, legal compliance, and financial management. Their ability to effectively manage all aspects of property management can significantly ease the landlord's responsibilities and enhance the rental property's value.
A: Regular property evaluations conducted by leasing agents are crucial for identifying improvement opportunities, scheduling maintenance, and ensuring the property meets or exceeds market standards. These evaluations allow leasing agents to maintain and boost property value, making it more attractive to high-quality tenants and maximising investment returns. Through their expertise, leasing agents can advise on upgrades and enhancements that align with tenant expectations and market trends.
A: Blackburne integrates advanced technology and digital tools to elevate the efficiency of rental property management via leasing agents. Utilizing state-of-the-art property management software, online rent collection platforms, and digital maintenance request systems, Blackburne's leasing agents can streamline operations. This technological approach facilitates efficient tenant screening, enhances communication, and provides a seamless experience for both tenants and landlords. By adopting online leasing platforms and incorporating smart home technology, Blackburne not only optimizes management tasks but also adds considerable value to the property and the overall management service.
✨ 170,000+ Exclusive Tenant Database
24 Hour Fast Response - Guaranteed!
Highest-Quality Service, Without The Price Tag
Find out why we're Perth's #1 rated property management team.
9 Industry-Leading Written Service Guarantees
Highly-Trained, Insured & Certified Team
Top-Rated Perth Team On Google! ✨
✨ 170,000+ Exclusive Tenant Database
Highest-Quality Service, Without The Price Tag
Highly-Trained, Insured & Certified Team
24 Hour Fast Response - Guaranteed!
9 Industry-Leading Written Service Guarantees
Top-Rated Perth Team On Google! ✨
Find out why we're Perth's #1 rated property management team.
★ ★ ★ ★ ★
4.99 / 5 Stars From Hundreds
Of Happy Property Owners!
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